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Happy Bank Holiday Monday!
We wanted to update you on the current situation. Our apologies for the lengthy post!
Whilst we cannot be 100% certain, it is possible/quite likely that we will be given the go ahead to reopen the stores on Monday 15th June. We have been busy making preparations for this so IF we do, there will be some differences to the way we are required to operate but rest assured we have taken a range of steps and introduced measures to ensure safe working & shopping in both stores.
With this in mind, we will continue to accept orders for home delivery until Friday 12th June (which we anticipate will be our last delivery date. In the event we are not permitted to reopen on Monday 15th June, the home delivery service will continue until we can reopen
We'll update again once we know more.
Best wishes to you all.
Nick, Julie & the team.
Comment on Facebook 615920511752534_3328636747147550
It’s a tough time for the vape industry but the delivery’s to people’s houses in Berkshire has worked great keeping everyone happy 😃
Thank you for your dedication to your home delivery service, to serve us through this time , but looking forward to getting back to some form of normality x
Cheers guys you all get a round of applause from me. 👏👏👏👏👏👏
You guys have been brilliant, thank you so very much xx
Thanks for the update and thank you for your dedicayand hard work throughout all of this in keeping us all supplied by doing home deliveries. You didn’t have to do it but you did !! As always you’ve gone the extra mile and I for one truly appreciate it. 👏 👏 xx
Definitely such stars👼
Thanks for the update. 😊
Thank you guys. You've been superb xx
****UPDATE**** 16th May 2020
Firstly, we hope you and your loved ones are safe & well.
The last 2 months have been incredibly hectic but it’s been great that so many of you have taken advantage of our home delivery service.
Thanks to everyone who has provided such positive feedback!
We’ve received a lot of questions about reopening. The most recent guidance from the Government is that the earliest this can take place will be 1st June 2020, so hopefully just a couple of weeks.
We will be spending this time ensuring that the shops will be a safe place for customers & staff and that we will be able to meet & exceed the best practice guidance we have received.
Social distancing is likely to be with us for a while yet but we have robust plans in place to make this work for everyone.
You can still order for free delivery in the meantime using this link.
www.govapour.com/order-form/
We look forward to seeing you soon.
Nick, Julie & the team.
Order Request Form - Go Vapour UK Ltd
www.govapour.com
We are very happy to announce that we are now able to deliver orders within a 10 mile radius of Andover and within a 10 mile radius of Newbury.Comment on Facebook We are very happy to...
Thank you sooo much , you have been a life line , I really appreciate you for going out and delivering, x
Guys you are amazing how you have still managed to deliver to your customers. Thank you so much. It is really appreciated x
Amazing all off you, thank you x
Thank you all for everything
Your support is appreciated so much guys. Thank you 🙏🏻
Ditto comments above 🍻
Easter is nearly upon us, so....
We will be delivering in Andover on Good Friday as usual BUT on Easter Monday (Julie’s Birthday) we will be taking the day off. Deliveries to Andover will take place Tuesday 14th instead for this week only then back to Monday & Friday as usual. No orders received after 3.00pm on Sunday 12th April will be processed for the Tuesday delivery.
Newbury’s Wednesday deliveries are unaffected.
Remember to order here www.govapour.com/order-form/
We wish you all a safe and Happy Easter!!
Comment on Facebook Easter is nearly ...
Hi guys - hope you're all well. Are you still delivering in Andover? Do you have an update too on when the shop may re-open please 😁
Order received today Thanks you and have a great weekend
Hi guys, I didn’t get my delivery in Newbury yesterday,can you let me know if I will receive it before the weekend? Thanks
Good morning all.
We will be on the road delivering today so if you order please be patient.
We will send invoices out over the weekend.
Hope you’re all keeping safe & well.
Nick & Julie x
Comment on Facebook 615920511752534_3194264627251430
Good morning Hope you are well? Are you delivering today ? I’ve sent order but not had invoice sent as of Friday. Best regards Jenny
Another update for you all.
After a very successful trial in Andover we are delighted to extend our delivery service to our customers in & around Newbury. We will currently be delivering to Newbury on a WEDNESDAY.
Thank you all for your support so far & to our Newbury customers we apologise for the delay in getting this service out to you and thank you for your patience & understanding whilst we sorted out the logistics.
We trust you all remain safe & well.
Best wishes
Nick & Julie
Comment on Facebook 615920511752534_3180017818676111
Thank you for the delivery yesterday, it was very much appreciated
Hi Julie and Nick, does your Newbury store cover Basingstoke? I'm after my usual order of Caramel!! Hope you're both well. Tanya
Is there any way to check and see if my order has gone through ? Because I have either accidentally ordered 3 times unsure whether it has been submitted or it wasn’t working , but don’t want to do it again just in case !
Kelly Marie Walton
Hi by any chance can you deliver in grateley?
Thanks for the delivery guys you’re all stars!!!
Good morning I mix my own liquid and use nic shot and T juice concentrate Strawberri but I can't find T juice concentrate on the list. Thanks Shelly
Hi is your Newbury shop open today please x
Hi, it's Colin , please could you tell me the details of your Andover delivery service, many thanks
Thank you so much for delivery yesterday. Much appreciated x
Hi Colin. Follow this link. It should all be pretty easy from there 👍 www.govapour.com/order-form/ Hope you’re all safe & well Kind regards Nick & Julie
Smokers At Higher Risk Of Severe COVID-19 During Coronavirus Outbreak
Smokers At Higher Risk Of Severe COVID-19 During Coronavirus Outbreak
j.mp
"If you have been looking for an opportunity to quit, this it it," says leading expert as more evidence shows that smokers are likely to experience more severe or even fatal COVID-19.Hi again,
Click here to order www.govapour.com/order-form/
We know many of you have been concerned about the closure of our stores and how you will be able to obtain supplies going forward. As promised, we have been working ceaselessly to get some information to you. It’s been a lot of work as we have had an enormous amount to deal with today but we want to help as many of you as we can so, we are very happy to announce that we are now able to go live for orders for delivery within a 10 mile radius of Andover And a 10 mile radius of Newbury.
All orders will be dealt with on a first come first served basis and info for ordering is below.
We’ve never done this before, so please bear with us as the entire system is a work in progress!
All orders should be sent to sales@govapour.com We will not be able to deal with orders sent to any other email address. To be sure, click this link
www.govapour.com/order-form/
You will need to provide the following information:-
Your name
Your Full delivery address including postcode
Your email address for paypal payments. No other payment methods are available.
Please click here to place your order www.govapour.com/order-form/
Clear details of the items you want. Where Multibuy discounts are available these will be applied for you. In brief,
All 10ml liquids at £5.99 each are 3 for £15.99 Mix ‘n’ match.
All 10ml liquids at £4.99 each are 3 for £12.99 Mix ‘n’ match.
Coils at £2.99 each are 5 for £10.99 however we may have to place restrictions should demand be too high to deal fairly with the majority & we reserve the right to restrict Sub Ohm coils to 1 per customer and standard coils to 2 per customer.
You will be notified of any other discounts which may apply on your invoice.
All orders should be for a total of £20.00 or more for delivery. Delivery is FREE of charge.
Order here www.govapour.com/order-form/
You will ONLY be notified of out of stock items if your order total then falls below £20.00.
You may detail alternatives should a requested item be out of stock on your order, E.G. “If you don’t have Strawberry sweets please substitute for Riberry Lemonade”
The product spreadsheet is not live, so stock levels will change as orders come in but this will not be reflected on the spreadsheet until the next update.
Initially delivery days will be Monday and Friday in Andover and Wednesday in Newbury. If you need a delivery on Monday, please try to order by Friday morning as we will not be working over the weekend! Similarly, if you need a delivery on Wednesday, please try to order by Tuesday morning. Notwithstanding this, we cannot guarantee a specific delivery day on any orders at this time but we will do our utmost to get deliveries out promptly.
Please also note that orders must be paid for by 10.00am the day after invoice receipt or they will be cancelled to free stock for other purchasers.
We will place all orders at your front door and knock. We will then retreat to provide proper distance but please answer the door promptly so we know you have it.
For hardware, please ask. We will do what we can.
We reserve the right to refuse any order prior to physical delivery whether or not payment has been received. In this situation we will refund any monies paid via paypal.
Our service is exclusively for persons over 18 years of age.
We have put all this together rather rapidly as we hope you will all appreciate. Many factors can influence how much we can achieve for you and how reliably. Placing an order with us does therefore not constitute a contract with us to provide the service.
The link to our current stock list is provided below.
Our first delivery date in Andover is Friday 27th March 2020.
We will do our best to update the spreadsheet daily.
Order here www.govapour.com/order-form/
Our best wishes to you all
Nick, Julie & the team
Stock link 1drv.ms/b/s!Apq_dBbq3ANgpAB3_juNg-smoqLA
Comment on Facebook 615920511752534_3172680232743203
Hi how do I amend an order as I’ve not put on my form what tank my coils are for
Can I ask regarding points for purchases, will I be able to pop into the shop in the future and get the points applied to my GoVapour card? Just wondering! Thanks
I'm glad I came in for a reel of wire before all this kicked off. Hats off to you for looking after Andover's vapers. It's more important than ever now to keep people off the ciggies. 👍
Do you need to have a PayPal account to pay?
Will you be able to deliver to rg27 9an my mum would like a voopoo drag set up with an innokin tank. Juice and spare coils if you can.
Vikki Simpson OMG OMG want anything?? Could get a delivery same day.
Placed my order this morning, hope it came through ok
Suzanne Adams follow link above to order, so easy even I did it x
Covid-19 Update
Dear all,
We are in unprecedented times!
We have taken literally every minute since the Prime Ministers address to the nation last night considering both the immediate implications for us all and what we can do to play our part.
We have 3 key priorities. Our amazing staff, our Country and our customers.
To support both our staff and this wonderful country of ours, we have taken the difficult but essential decision to close both our stores until further notice. There is no other viable way to support our staff and play our part for the nation. We apologise for any inconvenience this may cause.
Notwithstanding all the above, we want to ensure we also support you, our brilliant customers.
We are currently putting plans in place to provide a delivery service, initially within a 10 mile radius of our Andover store. This will allow us to work out any kinks we discover for this new mode of operation. We will, as rapidly as we can, roll this service out to Newbury though this will depend on a number of variables beyond our control.
Full details will be provided in a further post later today, so please bear with us as we get arrangements in place.
We’ll be in touch as soon as we can,
Thank you
Nick, Julie & the team
Comment on Facebook 615920511752534_3169967343014492
Hi Nick. Did you get a delivery service up and running? I'm low on liquid!
Great thank you very much for the update, youve just made my day 1 an awful lot more tolerable (im a one flavour gal as the staff in the andover store know all too well and i was having minor palpitations at the concept of not getting hold of it!) If i can help in any way please do just shout. Thank you x
Thank you all the team for keeping us informed . please stay safexxx
Excellent shop, staff and owners. Excellent idea 👍
Thank you for the updates, stay safe x
Thanks for the update and possible option to deliver guys! That’s I use you great service and communication
Nice one! Thanks for this, stay safe and best to all! 👍
Thanks for the update guys Stay Safe
Thanks Nick this will help us support you
Thank you for my delivery! 🙌
If you need any help with delivering or anything happy to help anyway I can ✌🏼
Thinking of you Nick and Julie ( and yr staff ) xx Keep safe darlings 😘
Thank you so much. Email sent
Thank you guys from Dave & I
Top job guys, many thanks
Dear all,
Following the broadcast tonight from the Prime Minister we are, as always, looking for clarification.
Many in public health are calling on people to “Quit for Covid” as stopping smoking is one of the most effective ways of reducing the risk of serious complications from the virus and the idea of people returning to smoking if they are unable to obtain their vape supplies is not what we want.
Nonetheless, the welfare of our staff is paramount so we will be following the guidance we receive.
The situation is developing rapidly and the announcement from our PM was less than an hour ago and at a time when clarification is very difficult to obtain.
For this reason, we currently plan a delayed opening at both stores to give us an opportunity to gain the necessary clarification.
Both stores will open at 10.00am as things stand but this is subject to change. We will post a further update as soon as we know more.
Thank you all.
God bless & stay safe
Nick, Julie & the team
Comment on Facebook 615920511752534_3168896293121597
I will keep an eye on your page, I've always used your Andover shop.
We are looking at all options currently and will provide updates as soon as we can. These are unprecedented times and it’s fair to say that few if any small businesses have a contingency plan for this situation. We understand your concerns and will do all we can.
Keep an eye on our Facebook page. An update will be published very soon.
I would like to still support you guys and not have to move to the bigger online companies. So if home delivery is an option that would be great
If things change and you cant can’t open ,pay On -line with delivery service would be a good option!!!!!!
If they say you can’t open shops, is selling online an option. Many people use your products (including me) and would definitely use that option
Please keep me updated, I don’t really won’t to go on line , would like to support you guys, but have to sit tight
Dear customers,
We wanted to let you know how we are responding to the ongoing developments regarding the Covid-19 outbreak.
Firstly we want to reassure you all that we have fully briefed all staff on the latest health & safety guidance from Public health England and the Government and ramped up cleaning routines, handwashig, and staff have access to both hand sanitiser and gloves. All our payment terminals are sprayed with antibacterial spray and whiped down between customers.
We would encourage the use of contactless payment wherever possible as an added precaution and would appreciate your cooperation in this but all payment methods remain acceptable of course.
The health and wellbeing of all our customers and staff has always been at the forefront of everything we do and we continue to monitor and follow all updated guidance.
In short, currently we remain open and ready to serve!
Watch this space for further updates.
It's a sunny day (for now!) and I'm vaping Blue Granite.
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